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Daily Record
Daily Record
Lifestyle
Ciarán Daly & Mya Bollan

WhatsApp warning as users urged to check settings now to avoid huge bill

WhatsApp users will soon be able to access a new feature that could hugely improve their experience on the messaging platform, but it could come at a cost.

The popular app is set to roll out an experimental new feature that will allow users to send high-resolution pictures and videos to their contacts. The update will create a full High Definition (HD) option when sharing photos and footage, so that their quality will not be lost when sent to loved ones and in group chats.

Despite sounding helpful, there is a catch as the HD content option will use up a lot more data compared to sending contacts standard definition files, reports The Mirror.

That means if users leave the optional feature switched on, it could eat away at monthly data allowances, resulting in the need to buy more or extra charges at the end of the month.

For example, sending a standard quality photo used around 2.2MB. However, the data requirement increases 5DM if images are sent in HD.

Videos will use up even more data, with the footage also eating up mobile phone memory forcing even those with unlimited data to fork out in order to store the clips on their device.

The new feature will potentially eat up data, costing users more money (Getty Images)

So, with many users sending hundreds or even thousands of files over the years, costs could add up very quickly.

Fortunately, there is a way to avoid the extra costs. Meta will allow users to continue to use the 'standard quality' as a default option for any video. It means that the HD option must be selected before sending, with videos and pictures received at high-definition marked as such.

Users are also urged to check settings as WhatsApp stores files received on devices as default, meaning the app could be eating up a phone's memory.

The new feature is being trialled as part of WhatsApp's beta programme. It means that the update is not yet available to every user, but will likely become available on both Android and iPhone versions of the app soon.

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