A warning has been issued to WhatsApp users about a highly intelligent scam that sees criminals steal access to phones. Fraudsters posing as your friend or someone that’s a member of a WhatsApp group you’re in, will then send you seemingly normal messages to try and start a conversation with you.
Around the same time, you will receive a text message from WhatsApp with a six-digit code. This is because the criminal has been trying to login to WhatsApp using your mobile number.
The criminal will claim that they sent you their code by accident and ask you to help them by sending it to them. Once they have this code, they can login to your WhatsApp account and lock you out.
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Scammers will then use the same tactic with your WhatsApp contacts in an effort to steal more accounts and do the same thing. Action Fraud has received scores of people already complaining about this scam.
What you need to do:
- Set up two-step verification to give an extra layer of protection to your account. Tap Settings > Account >Two-step verification > Enable.
- STOP. THINK. CALL. If a family member or friend makes an unusual request on WhatsApp, always call the person to confirm their identity.
- Never share your account’s activation code (that’s the 6 digit code you receive via SMS)
You can report spam messages or block a sender within WhatsApp. Press and hold on the message bubble, select ‘Report’ and then follow the instructions. If you have ever been a victim of fraud, report it to Action Fraud online or by calling them on 0300 123 2040.
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