Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Manchester Evening News
Manchester Evening News
National
Kieran Isgin

WhatsApp issues statement after messaging app goes down

Popular messaging platform WhatsApp has issued a statement after users reported major problems with the app.

Thousands took to social media to complain that while the app itself is still working, they are unable to send or receive any messages. WhatsApp has stated that it is aware of the issue and is working to fix it.

Users began reporting the problem on Tuesday morning when they found that they were able to access their conversations but were unable to deliver any new messages while also seeing a constant "connecting" message at the top of the app. Despite the message, the app continued to fail at connecting to any server for many users.

Read more: Violent thug kicked, punched and strangled girlfriend saying he was sick of her "nagging"

In a statement, a WhatsApp spokesperson said: “We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.”

According to the service status website Downdetector, users had begun reporting issues with WhatsApp just before 8am on Tuesday morning. By 8.30am, there were more than 12,000 reports of users not being able to use the app properly.

WhatsApp is one of the most popular messaging platforms in the UK and it is estimated to have more than two billion active users all around the world. It seems the issues were not just experienced in the UK as Downdetector noted that more than 11,000 users in India and 19,000 in Singapore had also been experiencing issues.

Read next:

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.