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TechRadar

Craig Hale

WhatsApp Business is getting a whole load of AI boosts to make it easier for you to interact with firms

WhatsApp WhatsApp Business Meta

Meta AI for WhatsApp Business.

Meta has unveiled the latest updates to its WhatsApp Business platform, including a suite of new AI tools.

Revealed at Meta's Conversations event in Sao Paulo, the updates aim to facilitate better connections between businesses and customers, enabling more efficient and effective communication to cater to the evolving and increasingly demanding nature of customer service.

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One subscription that gives you access to news from hundreds of sites

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