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The Guardian - AU
The Guardian - AU
National
Melissa Davey Medical editor

‘What we’re seeing is not telehealth’: alarm over doctors using AI and prescribing without seeing patients

woman holding phone in one hand and medication in the other
Guidelines that came into effect in September state that ‘asynchronous, online tick-box prescribing without a real-time patient–doctor consultation is not good medical practice’. Photograph: fotostorm/Getty Images

Australia’s health regulator is fielding complaints about the use of artificial intelligence during telehealth prescribing, and patients being issued with prescriptions without speaking with a doctor.

A spokesperson for the Australian Health Practitioner Regulation Agency told Guardian Australia the agency had received 550 notifications about telehealth consults and prescribing across health professions since July 2020. Of those, 30% related to complaints about a practitioner not adequately assessing a patient, they said.

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