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Nicola Roy & Sonia Sharma

What to do if your luggage is lost, delayed or damaged on holiday, according to travel expert

A travel expert has explained what holidaymakers can do if their luggage is lost, delayed or damaged in transit.

It was recently reported that 26 million pieces of luggage were delayed, lost or damaged last year. Jac Morris, Confused.com travel expert, has now issued some advice on what to do if this happens.

She said: “Losing your luggage can be a frustrating experience and last year, millions of luggage was reported either delayed or lost through various airlines. So for those going abroad this summer, it's a good idea to make sure you have the right insurance in place should something go wrong.

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"If you find your luggage is lost, stolen or damaged, you can make a claim against the airline itself. But this value could only be to cover costs for the bare essentials and up to the value of £1,000. With travel insurance, claims could be as much as £2,000, which could be really helpful if your luggage does go solo and you have lots of items to replace."

These 'bare essentials' that the airline may cover include things like toiletries and underwear, reports the Daily Record. And although you can claim from the airline, you may not be able to claim as much as you would with travel insurance.

You should also make sure to check the details on your travel insurance policy. Some insurers might impose single-item value limits - for example between £200 and £300 per item. Others may charge an excess, which is the amount you have to pay when you need to make a claim.

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