Millions of people will soon be jetting away on their holidays with Glaswegians heading to the likes of Spain, France or their favourite state in America.
However, while half the battle can be looking at where you want to stay, there's another battle to be had if you lose your luggage.
So if you find yourself in this position, what should you do and where can you go for help? Here is everything you need to know if you lose it at Glasgow Airport.
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Glasgow Airport - lost luggage
Glasgow Airport warn that "checked in baggage can be delayed for a number of reasons including tight connections, customs and excise processes, or security requirements, but sometimes baggage is simply delayed due to weather or infrastructure and resource challenges along the way."
If you have lost your luggage, you will need to complete the following steps:
Property Irregularity Report (PIR) before leaving the airport, as without this document your airlines Customer Services team may not be able to process your claim. You will also need to keep a copy of the completed PIR
On completion of the form, most airlines provide a reference code which can be used to trace your baggage. Your PIR reference is a combination of 5 letters and 5 digits, example: GLAZZ12345
Some airlines allow you to track the status of your baggage here - you will need your PIR reference number in order to track your missing luggage
The airport asks if your baggage has not been returned to you within seven days from the date it was reported, you should contact your airlines handling agents.
Airline | How to Report |
---|---|
British Airways | Visit British Airways' Website |
Jet2 | Visit Jet2's Website or email GLABaggage@jet2.com |
TUI | Visit TUI's Website or contact 0333 577 0300 |
Loganair | Visit Loganair's Website or contact 0344 800 2855 |
easyJet | Visit easyJet's Website |
Ryanair | Visit Ryanair's Website |
KLM | Visit KLM's Website |
Air France | Visit Air France's Website |
Air Transat | Visit Air Transat's Website |
WestJet | Visit WestJet's Website |
Aer Lingus | Visit Aer Lingus' Website |
Lufthansa | Visit Lufthansa's Website |
Icelandair | Visit Icelandair's Website |
Corendon | Visit Corendon's Website |
flybe | Visit flybe's Website |
BH Air | Visit BH Airs Website |
The airport adds: "The targeted time for airlines to repatriate you with your checked luggage is always asap, however there are so many variables that can impact these delivery times from Airline schedules to weather conditions.
"Please allow up to five working days for your airline to return you baggage to you. Because your baggage is travelling on its own it subject to tighter flight restrictions and security processes."
Glasgow Airport - how to claim on lost luggage
If your luggage is delayed or missing, the airline has 21 days to return it however if you get it back within this time frame, you can still claim compensation for delayed luggage. If you don’t, you can claim for lost luggage.
You may can read more about claiming compensation here.
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