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Kate D'Cruz, Senior research fellow, La Trobe University

What the NDIS needs to do to rebuild trust, in the words of the people who use it

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It is nearing ten years since the National Disability Insurance Scheme (NDIS) was legislated in the dying days of the Gillard government. Not only was there bipartisan support for the NDIS, the reform came about on the back of a grassroots campaign from the disability community. People with disability – with family, friends, and service providers – backed the principles behind the scheme and took to the streets in support.

There are now more than half a million Australians with disability who are NDIS “participants” (meaning they receive individual funding for disability services and equipment).

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