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The New Daily
The New Daily
Sezen Bakan

‘What’s the point of booking?’: Taxi industry accused of failing passengers

Driver shortages, lower customer numbers and rising fuel costs have impacted the taxi industry.

Taking a taxi home and unlocking the front door to let himself in used to be a highlight of 26-year-old Jordan Crook’s day.

These small, everyday actions were the Melbourne man’s only taste of independence.

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