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Motor1
Motor1
Business
Dan Mihalascu

What Really Happens When You Return A Car To Carvana

Buying a used car without seeing it in person sounds like a risky proposition. Carvana's entire business model is built around making that process feel a little less intimidating, and one of its biggest selling points is the 7-Day Money Back Guarantee. Instead of getting a few minutes behind the wheel at a dealership, buyers get several days to actually live with the car.

The basic idea is pretty simple: Carvana gives customers seven days after receiving the vehicle to decide whether they want to keep it. If they don't, they can return it for a refund, subject to the company's rules and any applicable shipping or mileage charges.

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