Shoppers have been left divided after a Tesco customer called for more till staff instead of having to use self-service machines. Pat McCarthy, 69, said the self-service machines at the supermarket were "inaccessible" and making her "shopping experience physically difficult and overwhelming", reported the BBC.
She claimed the machines were not accessible for an alarming number of people and launched a nationwide petition calling on more till staff to help people with physical difficulties do their shopping. The petition has amassed more than 100,000 signatures.
Pat, from Brentford, volunteers helping disabled people apply for personal independence payment (PIP) forms and is a trustee of a local disability network. She argued on her Change.org page that "there's all sorts of people affected by the change over to self-service-card-only tills" and that many people enjoy speaking to a person while doing their shopping.
