Over the next six months, Intercom, a tech communications platform with more than 800 employees, wants managers to hold special meetings with each of their team members. The goal? To encourage staff to stay at the company.
“The market is hot, it’s an employees’ market now,” says Liz Sweet, head of global talent, adding that it can be hard to keep a “finger on the pulse” of employee sentiment. These conversations, sometimes dubbed “stay” or “retention” interviews, also help to humanise the organisation after so many months of remote working.
