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TechRadar
TechRadar
Tom Brook

What is the broadband compensation scheme?

Ofcom Openreach
Internet outage.

If an extended and unexpected broadband outage stops you from working or enjoying your favourite TV shows, then it’s only right that you receive compensation. After all, when you take out a broadband deal, you expect it to provide you with continuous coverage. 

Well, the good news is that Ofcom’s automatic compensation scheme is designed to help you get money back from your provider when your broadband is out of service. Here’s everything you need to know about the automatic compensation scheme, including how it works and which providers are signed up. 

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