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Eric Deggans

What do users want from their TV streaming? A new NPR/Ipsos poll has some answers

Most of those polled said they cared about cost — and content — when it came to streaming services. (Sean Locke / EyeEm/Getty Images/EyeEm)

As major platforms like Netflix and Disney+ roll out cheaper subscription tiers and crack down on password sharing, a new NPR/Ipsos poll reveals that consumers are focused on three important criteria when they make decisions about TV streaming services: cost, content and ease of use.

In a survey of 765 U.S. adults who use streaming services (which came from a nationally representative starting sample of 1,031 Americans), 92% of users say cost is an important factor in their decision to subscribe to a streaming service — followed closely by 87% who cited specific shows or movies in that decision. The poll has a margin of error of 3.7 percentage points, so results could be nearly 4 points higher or lower. The full data is at Ipsos.

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