Western Digital denied that some of its SanDisk Pro and other external SSD fail because of a hardware problem, as stated by the head of Attingo, a data recovery company, last week. In a statement released to PetaPixel, Western Digital claimed that it ensures product quality through a thorough design for manufacturing process, adherence to IPC standards for PCB design and assembly, use of high-quality solder paste, and extensive pre-shipment testing.
"The recent statements suggest that hardware components may have been responsible for the firmware issue that impacted certain SanDisk Extreme Pro 1TB, 2TB, and 4TB, SanDisk Extreme 4TB, and WD My Passport SSD 4TB portable SSDs earlier this year," a statement by Western Digital reads. "While we are working to gather more information, at this time we do not believe hardware issues played a role in the product concerns that we successfully addressed with the firmware update."
