A West Lothian couple have been left terrified they will not be able to reach anyone in an emergency after being stuck without a landline or internet.
Bob and Catharine Young had moved into their new bungalow in Murieston in March and contacted Virgin Media after theire research revealed the firm as the only fast broadband provider in the area.
Initially supposed to be sorted on March 23, the elderly couple, both in their 70s, told Edinburgh Live that a string of excuses and problems have left them with no access for over a month.
