An elderly couple, who looked to retire to their dream cottage in West Lothian, were left with a broadband blackout after major firms refused to connect them to a fast and reliable connection.
John Black, 67, and wife Sara, 72, rely on a strong internet connection in order to keep in touch with their children and grandchildren. They had worked hard earning a living running an antique shop in Wigtown before deciding to relocate to an idyllic farm cottage just outside of Linlithgow.
Their retirement plans however were placed in jeopardy when the pair realised they were unable to connect to a reliable broadband. This meant John and Sara were cut off from their family and unable to watch their favourite TV shows on streaming services.