Vital council homes are sitting empty for weeks on end due to delays in utility companies dealing with the debts of previous tenants, Bathgate's Local Area Committee has heard.
Local housing manager Graeme McKee told councillors they were dealing with delays in response times, and said as with any customer who has had problems contacting an energy supplier the same is true of council officials,
One of his staff members spent three and half hours on the phone to Scottish Power on Friday trying to follow through contacts to gain access to supply to a void property.