A West Country family claim that they were escorted out of an airport departure lounge 'like criminals' as an EU ruling meant that the mum's passport was invalid, despite the fact it was still in date. As a consequence of the ordeal, Meg Gordon has lost £2,000, and has complained that the airport showed a lack of compassion.
Meg, her husband Andy, and their 16-year-old twins, Jasmine and Dylan, arrived at Cornwall Airport Newquay on the evening of Saturday, July 23, to catch a flight to Portugal with Ryanair. The Cornish family were set to stay with Meg's brother for their first family holiday since the pandemic reared its head back in 2020.
Meg told Cornwall Live: "We checked the bags in, had the passports checked and scanned - no problem, went through security and sat in the departure lounge and watched it fill up with other eager, excited passengers. Brilliant, the time had come to board the plane.
