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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Wedgwood: a potted history of a missing online order

Wedgwood
A pot was ordered weeks before Christmas but it still hasn’t arrived.
A pot was ordered online weeks before Christmas but it still hasn’t arrived. Photograph: https://www.wedgwood.com/en-gb/home-decor/interior/flower-pots#aq=@categories%20==%20(%22flower_pots%22)&numberOfResults=28

This sounds somewhat trivial compared with everything else that’s going on in the world, but I’m very frustrated with Wedgwood.

On 2 December I ordered a number of things from the pottery firm’s website. While the other items arrived, a £51 plant pot did not, and all my attempts to get it since have failed.

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