While most would be unlikely to take to TripAdvisor before a visit to McDonald’s, doing so would reveal Edinburgh’s ‘worst’ one - with just two stars.
To date, the Telford Road stop has 16 ‘terrible’ reviews and only two ‘excellent’. Upon discovering this, I knew it was time to make a visit.
Ahead of taking the journey, I flicked through the Tripadvisor reviews and started to think I’d made a mistake. The first review I came across reads: “Total lack of customer service skills.