From cheesesticks to toys, Prakash Pokhrel and Chura Adhikari often find themselves on grocery trips buying things they don't need to keep the memory of their son alive.
The Bhutanese couple's four-year-old child, Osal, was killed in a fatal crash at the Mawson shops earlier this year.
"Every day reminds us of him in the house, even simple things like opening a fridge," Mr Pokhrel told The Canberra Times.
"It starts from getting up in the morning, wishing him a good morning.
"Whenever we go out shopping and we ultimately pick the things up still, things that he used to love, we still grab his favourite snacks, and even toys."
The couple has been undergoing counselling and wanted to thank the Australian government for enveloping them with support.
"We are grateful for the ACT government, they have been continuously checking on us, we find it very fortunate to have the support from the Australian government, ACT government ministers, victim support team, and from the police."
On January 18, 2026, the family visited a temple together to offer prayers before making a trip to the Southlands Shopping Centre in Mawson for groceries.
They were standing on the footpath outside a BWS store when a blue Hyundai i30 surged toward the storefront, hitting the young boy.
Osal, remembered by his loved ones as a gentle, bright, and extraordinarily wise child, died in hospital from his injuries.
The 80-year-old driver, Maureen Brew, pleaded guilty to one charge of culpable driving causing death in the ACT Magistrates Court on Thursday, June 25.
She will be sentenced in the ACT Supreme Court later this year.
Newly obtained court documents reveal police believe Brew panicked and pressed the accelerator instead of the brake, causing the vehicle to mount the footpath and crash into the boy.
The documents state the driver parked the Hyundai in a car space but left it in drive without applying the brake. The vehicle rolled forward slightly twice before she stopped it each time.
She then opened the driver's door, remained seated and searched through a bag on her lap before attempting to restart the vehicle, which was already running.
Moments later, she leaned over the passenger side to dig through the glove box for the car's manual, trying to identify the cause of a warning light glowing on the dashboard.
At the same time, the family was walking along the footpath towards the Hyundai.
Mr Pokhrel was pushing a shopping trolley, with Ms Adhikari beside him and their four-year-old on the front frame of the trolley.
CCTV footage showed the Hyundai rolling onto the footpath with the driver's door still open.
Brew did not appear to be holding the steering wheel, the documents state.
Ms Adhikari saw Brew's car mount the footpath and yelled, "Daddy, car!"
As the family tried to move away, the Hyundai surged towards them.
"It is suspected [Brew] has panicked and depressed the accelerator instead of the brake pedal," the documents state.
The Hyundai struck the shopping trolley, throwing the four-year-old onto the bonnet before continuing into the BWS store with the child still on the car.
The boy was treated at the scene by bystanders and paramedics before he was taken to hospital. He died a short time later.
A mechanical inspection of the Hyundai later found no faults that contributed to the crash. Investigators determined the dashboard warning light related to the traction control system, which was also not a contributing factor.