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Guitar World

Entertainment

Phil Weller

“We’re not just serving customers. We’re serving fellow musicians and our friends”: Sweetwater’s customer service has been ranked as one of the highest-rated in the country

United States SweetWater Newsweek

Man smiling whilst playing a black acoustic guitar in front of a hammock.

Sweetwater has been placed among the top countries in the US for its customer service, earning its highest ranking in its 46-year history.

The rankings have been decided by Newsweek magazine, with Sweetwater breaking into the top 10 in eighth position. That placing means it's beat the Four Seasons, Disney Parks & Resorts, and American Express on Newsweek's customer service metrics.

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