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The Guardian - UK
The Guardian - UK
Business
Anna Tims

We’re being penalised by insurers for the flat roof of our block

Insurance problems can emerge for residents of blocks of flats with a flat roof.
Insurance problems can emerge for residents of blocks of flats with a flat roof. Photograph: Jason Finn/Alamy

We recently sold our semi-detached house and moved to a second-floor flat in a seven-storey block. We had both contents and buildings insurance for the house with Axa.

As we no longer need buildings cover we tried to move our contents cover with us, but were told Axa wouldn’t insure properties with a flat roof. That response has been almost universal. The cover we eventually found is more expensive than the combined contents and buildings insurance previously.

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