It was 3am Sunday when Robin and Paul McLean received the text. A fire was encroaching on their Lake Macquarie home and it was too late to leave.
Their adult daughter, who lives with them, is confined to her bed due to disability and has her own evacuation plan that includes calling an ambulance if they reach a “watch and act” alert level – the second of three alert levels, between “advice” and “emergency warning”. But suddenly there was no time.