‘We paid out £1,600’: UK passengers reveal flight cancellation woes

Juliet Stott (right) and family on holiday. She received a text from Jet2 to say it had cancelled their flights. Photograph: Juliet Stott

A family told the Guardian they were left £1,600 out of pocket after their flight to Sicily was cancelled six days before their summer holiday, forcing them to scrabble to make alternative arrangements.

Juliet and Josh Stott and their daughters, aged 13 and nine, who live in North Yorkshire, were due to fly from Leeds Bradford airport to Catania on 26 July, and then return a fortnight later.