As Homelessness Awareness Week kicks off, one woman has opened up about her passion for helping those who find themselves in housing stress.
First joining the Housing Executive in the year 2000, the team lead at Belfast Housing Solutions has since worked her way up through various departments. Today her role within the public body is to support people in securing accommodation.
And while after two decades she still has a passion for the job, she admitted that it can be challenging on staff who deal with complex cases and difficult situations. In the current climate, they face multiple issues but say their passion keeps them going.
