A visitor to the Waterworld water park has claimed the pool water made his eyes burn and caused him to have a coughing fit.
Chris Richards, who visited the attraction in Stoke-on-Trent on Sunday, February 27, with his wife and seven-year-old son, says he was 'gobsmacked' by the customer service he received when he complained.
However a spokesperson for Waterworld says there was no breach of health and safety protocols on the day in question - and said that the complainant was ‘aggressive’, which Chris strongly denies.
