Waterworld bosses have hit back at online critics who claimed the waterpark was 'overcrowded' and 'dirty'. The resort, on Festival Park in Stoke-on-Trent, has been hit by a number of negative reviews over the past few months, claiming it has poor hygiene standards, contaminated water and 'facilities in desperate need of renovation'.
It comes just two months after Waterworld was evacuated following reports of an alleged chemical leak where two people were taken to hospital and 46 were treated at the scene, reports Stoke-on-Trent Live. The investigation has now been closed by police and the fire service.
And owner Mo Chaudry has hit back at online criticism, some of which he says is "not based on facts". Waterworld has 3,760 reviews on TripAdvisor – 1,295 which are 'excellent' and 1,108 which are either 'poor' or 'terrible'.
