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The Guardian - UK
The Guardian - UK
Entertainment
David Barnett

Waterstones hit by ‘nightmare’ stock issues after warehouse system upgrade

Waterstones in Piccadilly, London.
Waterstones in Piccadilly, London. Photograph: Malcolm Park/Alamy

High street bookshop chain Waterstones has said it is working hard to shift a backlog of unfulfilled orders after a problem with warehouse technical systems led to stock shortages.

The retailer, which has more than 300 stores across the UK, upgraded to a new system called Blue Yonder several weeks ago, but it has been struggling to get stock out to shops and fulfil customer orders.

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