Thousands of properties across Stirling were left without water at the weekend after a major pipe burst on the city’s supply network.
A section of pipe at Touch, near Cambusbarron, was ruptured as a result of what Scottish Water described as “third party work” on Sunday evening.
The water supply was disrupted by the burst which occurred at around 5.30pm.
Scottish Water said that 16,000 people had been affected – around 6,500 properties, mostly in the FK7 and FK8 postcode areas – by the outage.
Engineers worked through the night and the water supply was eventually restored on Monday morning.
Scottish Water said that it conducted emergency repairs to a burst 12 inch strategic water main damaged by the third party near Touch.
Whilst trying to repair the initial burst, a second leak occurred a short distance away – around 30 meters. Specialist repair teams were forced to redirect water supplies as they fought to repair the damage.
Teams worked through the night – from Sunday into Monday – before the repair was complete.
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Those affected were left without any water and were given bottled water by Scottish Water until the works could be completed.
Updating concerned locals on Monday, Scottish Water said in a statement: “The network is now returning to its normal set up and customers affected by an interruption to their water supplies will see their supplies restored shortly.
“This may take some time and some customers may still experience low pressure or intermittent water supplies and this is normal following a burst of this nature.
“To continue to support customers whilst the network recovers, bottled water is being delivered door-to-door to customers within the Cultenhove area.”
A bottled water collection point was also available for affected customers at Stirling High School.
Scottish Water added: “Once supplies have restored, some customers may experience discoloured water, caused by air trapped in the supply and this should clear over a 24-to-48-hour period.”
A spokeswoman added: “Our teams have worked tirelessly to resolve this issue as quickly as possible.
“We apologise to all customers affected for the interruption to their service and thank everyone for their patience and understanding whilst we worked to resolve the problem.”
