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The Independent UK
The Independent UK
Business
Josie Clarke

Martin Lewis blasts water firms over baffling language blocking help for millions

Water companies are demanding consumers provide their "equivalised income" when assessing eligibility for social tariffs, a term even financial expert Martin Lewis admits he does not understand.

The founder of MoneySavingExpert told MPs on the Public Accounts Committee that such obscure language is a significant barrier for vulnerable individuals seeking support.

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