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The Guardian - UK
The Guardian - UK
Business
Julia Kollewe

Water companies in England and Wales told to pay £158m penalty to customers

England Wales Ofwat
Woman filling a glass of water from a chrome tap
Performance penalties for water companies have totalled more than £430m since 2020. Photograph: Michael Heim/Alamy

Water companies in England and Wales will have to return nearly £158m to customers through lower bills next year after falling further behind on key targets including sewage spills and leaks.

The regulator, Ofwat, announced the penalties as part of its annual review of companies’ performance.

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