The Kerala State Human Rights Commission (SHRC) has asked the Kerala Water Authority (KWA) to include water consumption data in water bills issued via SMS.
The consumers have a right to data regarding their water consumption. SMS bills generated by the KWA should carry both previous and current meter reading data, commission chairman Antony Dominic said in an order.
If that was not possible, the bill should be issued to the consumer on the spot, the order said.
