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The Independent UK
The Independent UK
National
Bruce Golding

Washington Post Accused of secretly tracking subscribers to charge them more

  • A class-action lawsuit has been filed against The Washington Post, alleging the newspaper "covertly harvested" subscriber data since its acquisition by Jeff Bezos in 2013.
  • The lawsuit claims The Post used this "deeply personal information" to "weaponize" it and implement "surveillance pricing," leading to higher subscription renewal rates for loyal readers.
  • Plaintiff Chelsea Blink accuses The Post of violating local consumer protection law and unjust enrichment through these alleged practices.
  • The complaint seeks at least $1,500 in statutory damages for each affected subscriber, along with unspecified punitive damages and legal fees.
  • The alleged pricing strategy was reportedly revealed by Washingtonian magazine and is part of a series of controversies for The Post, including significant subscriber losses and mass layoffs.

IN FULL

Washington Post subscriber sues news outlet, accuses it of using ‘surveillance pricing’ to gouge readers

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