People seeking medical help via the NHS 111 service have been warned of delays due to a “major” computer system outage caused by a cyber attack. The issue is affecting the system used to refer patients for care, including ambulances being dispatched, out-of-hours appointment bookings and emergency prescriptions.
The Welsh Ambulance Service described the outage as “significant”, “major” and “far reaching” and said it was affecting all four nations of the UK. The ambulance service said partners across Wales have “developed and deployed plans so services can continue to operate”.
The “security issue” was identified at about 7am on Thursday, software and services provider Advanced said, and indicated it might not be fully resolved until next week.