Aviva is issuing a warning to householders with virtual reality (VR) devices, after receiving a flurry of claims linked to VR gaming incidents.
The insurer saw home contents claims involving VR headsets soar by 31% last year, compared to 2020, with the majority of claims relating to ‘accidental damage’. In most cases, customers claimed for TV sets which had been broken by over-enthusiastic gamers with the average value of claims being made for around £650.
Aviva has seen a steady growth in VR-related home claims in recent years, with a 68% increase since 2016 and with virtual reality devices proving popular gifts for Christmas 2021, more customers could be facing similar incidents this year.
