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Capital & Main
Capital & Main
Victoria Bouloubasis

Waffle House Workers Say Owners Pocket Millions Through Wage Theft

Illustration by Tevy Khou

Melissa “Kat” Steach, a Waffle House server in Marietta, Georgia, keeps odd hours. She spends much of her day in her motel room off Interstate 75. Around 9 p.m, she walks 500 feet across a gas station parking lot and clocks into her shift. Working as a tipped cashier and server, Steach said she also does untipped work before her shift ends at 7 a.m: mopping floors, cleaning toilets, scrubbing pots and pans. 

The latter tasks, which Steach said take up to three hours per shift, are now the subject of a federal wage theft complaint. This fall, the Union of Southern Service Workers, a cross-sector affiliate of the Service Employees International Union, filed a complaint with the U.S. Department of Labor claiming that all those hours of untipped work constituted wage theft. Federal law allows employers to pay tipped workers less than regular minimum wage. (Disclosure: SEIU is a financial supporter of Capital & Main.) 

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