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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Vueling airline owes us £969 but won’t pay up

Vueling
When a Vueling flight was cancelled compensation was due, but it has refused to pay up.
When a Vueling flight was cancelled compensation was due, but it has refused to pay up. Photograph: Stephen Elsworth/Alamy

Can you help me get the £969 I am owed by Spanish airline Vueling. You really are my last hope.

In September 2022, we were due to fly from Gatwick to Barcelona, but the airline cancelled the flight while we were waiting to board. The whole thing was a nightmare and we ended up driving to Heathrow and paying more than £1,000 to get on a BA flight.

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