Voluntary assisted dying care navigators help Victoria’s end-of-life patients chart a course for choice

‘If we don’t get emotional, then we’re probably done’ … voluntary assisted dying care navigator Kristen Kappel. Photograph: Ellen Smith/The Guardian

There’s an image that lingers in Kristen Kappel’s mind: a man lying on his bed with his wife, his two daughters and his dog, all snuggled in together.

The event was the man’s death. He had just taken the medication that would bring it about.