Like so many ten-year-olds, Ralph Mullineaux is mad about football. But living with a visual impairment has meant the Manchester City superfan has faced challenges in accessing the game.
So when he received a letter in braille from his idol Jack Grealish, Ralph - who recently starred in a Guide Dogs TV advert - said he 'couldn't believe it'.
Heartwarming footage taken by mum Georgina shows the moment Ralph - who even wears his hair like Grealish - opened a letter to find a signed shirt and braille note from the England forward, who was recently part of City's historic treble-winning team.