Get all your news in one place.
100's of premium titles.
One app.
Start reading
Chronicle Live
Chronicle Live
National
Dave Snelling & Sonia Sharma

Virgin Media warning customers to switch off their routers to get free upgrade

Virgin Media customers can get a free upgrade this week - but they need to switch off their routers for a reboot first.

The firm has announced that it is releasing an upgrade that will bring much faster upload speeds to its users. That change is being rolled out now but the boost won’t be applied until a full system reset has been performed.

Once the Virgin router is switched off and on again, those with M500 or Gig1 plans will then see their speeds increase without paying anything extra for the privilege. Virgin has confirmed that its M500 service has now been increased from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to 104Mbps – six times faster than the UK’s average.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.