Virgin Media customers can get a free upgrade this week - but they need to switch off their routers for a reboot first.
The firm has announced that it is releasing an upgrade that will bring much faster upload speeds to its users. That change is being rolled out now but the boost won’t be applied until a full system reset has been performed.
Once the Virgin router is switched off and on again, those with M500 or Gig1 plans will then see their speeds increase without paying anything extra for the privilege. Virgin has confirmed that its M500 service has now been increased from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to 104Mbps – six times faster than the UK’s average.