Virgin Media users have been left frustrated after their internet services went down for hours overnight. Thousands of Virgin Media customers have reportedly been left without internet, with some reporting on social media it went down at around 1am.
The company itself confirmed they had an issue that was affecting broadband services and their contact centres at around 8.20am this morning. They said on Twitter: "We’re aware of an issue that is affecting broadband services for Virgin Media customers as well as our contact centres. Our teams are currently working to identify and fix the problem as quickly as possible and we apologise to those customers affected."
According to website DownDetector, reports of Virgin broadband being unavailable started coming in from customers at around 1.15am on Tuesday, with nearly 15,000 reports on the website at 2am. Nearly 29,000 reports of Virgin services being down were reported at around 8am, when many people would have been logging on to start work.
