Virgin Media has issued an urgent message to its customers saying that it is "making some changes" to its prices and services. The multi-media provider said customers have until April 11 to change or cancel their package it they are unhappy with the news.
As the cost of living crisis continues to bite, the last thing people want to hear is more price hikes on their bills. However, several phone, TV and broadband providers have been notifying customers of price increases that are due to come in to force. Announcements have said price rises are in line with inflation, but some customers have already declared the price hikes as "plain greed".
In the most recent letter explaining changes impacting Virgin Media customers, correspondence states: "We understand these are tough times. And if you're struggling, we'll do everything we can to help you. That could be giving you extra time to pay your bill, reviewing your package or working out a payment plan."
