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Manchester Evening News
Manchester Evening News
National
Kit Vickery

Virgin Media cuts broadband package price for vulnerable households as cost-of-living crisis hits

Virgin Media has cut the price of its broadband packages for the most financially vulnerable households in an attempt to help tackle the cost-of-living crisis.

The major telecoms company confirmed that its Essential Broadband package, aimed at those on Universal Credit, will drop down to £12.50 a month for all customers, both new and existing. The package, which offers speeds of 15Mbps, will be joined by a new offering, Essential Broadband Plus, with faster 50Mbps broadband for £20 a month. Both plans have no fixed-term contract or activation fee.

Earlier this year, the Government introduced new plans to encourage "social tariffs" for low-income households, allowing service providers to verify whether customers are receiving benefits and eligible for extra support. Virgin Media 02 was one of the first firms to support the scheme, offering the Essential Broadband package and waiving termination fees for people moving from existing, more expensive, tariffs.

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