A Virgin Media customer on Facebook has shared how they manage to haggle their way out of an upcoming surge in price on their bills.
It's predicted that most broadband customers will have to pay around 14 percent more for their services as of next month thanks to the Consumer Price Index.
Most major companies such as Plusnet, EE and BT have all been forced to bump their prices up, but some are offering a way for customers to negotiate a lower price.
Birmingham Live reports that some customers have even managed to avoid the price hikes altogether, as one person on the Facebook group Extreme Couponing and Bargains UK has proved.
Posting anonymously on the group, they said: "I recently received a letter from Virgin Media telling me my monthly bills would be going up £9 a month from May due to price increases.
"I phoned them this morning and got put through to their customer retention team who reduced this price rise by 80% so my bills will only be increasing by £1.80 a month.
"It was a 15 minute call and very easy - I just explained I was struggling due to the cost of living going up.
"It’s always worth the phone call to see what they can do to help!"
Virgin Media has given its broadband customers 30 days from the day they are notified of the price rise to either cancel their services, or talk to the company about their broadband contract.
Some customers claim they've been able to save money ahead of the price hike. Another person also told the group: "Rang Virgin today having received the below email informing me that the cost of my plan is shooting up by £7 a month.
"Upon ringing them to my surprise the lady I spoke to offered me a knocked down price of £17 a month which is £7 a month cheaper then then the £24 I currently pay. Happy days!"
You can contact Virgin Media here.
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