A Virgin Media customer has revealed how they managed to avoid the April 14 percent price rise.
Due to the Consumer Price Index, most broadband customers will see their prices increase by more than 14 percent in April.
Prices for broadband providers such as BT, EE and Plusnet have soared, forcing consumer groups to call for telecoms companies to axe the price rises.
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However, some broadband companies have offered a way for people to save money on their bills. In some cases some customers are managing to avoid the price rise completely, reports Birmingham Live.
A Virgin media customer who took to Facebook in the group Extreme Couponing and Bargains, revealed that they were able to avoid a large amount of the 14 percent price increase.
They spoke anonymously and said: "I recently received a letter from Virgin Media telling me my monthly bills would be going up £9 a month from May due to price increases.
"I phoned them this morning and got put through to their customer retention team who reduced this price rise by 80% so my bills will only be increasing by £1.80 a month.
"It was a 15 minute call and very easy - I just explained I was struggling due to the cost of living going up.
"It’s always worth the phone call to see what they can do to help!"
Virgin Media has given its broadband customers 30 days from the day they are notified of the price rise to either cancel or talk to the company about their broadband contract.
Other customers have claimed they have been saving loads. Michael Ozzy Osborne also told the group: "Rang Virgin today having received the below email informing me that the cost of my plan is shooting up by £7 a month.
"Upon ringing them to my surprise the lady I spoke to offered me a knocked down price of £17 a month which is £7 a month cheaper then then the £24 I currently pay. Happy days!"
You can contact Virgin Media here.
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