A man from Kingswood in Bristol has been left at his wits' end after problems with his Virgin Media O2 broadband have left him unable to successfully connect to the internet for a fortnight, despite paying £60 per month for his contract.
Ever since he signed up for Virgin Media broadband 18 months ago, Callum Nash from Kingswood noticed his connection would consistently drop out between 12:00 am and 02:00 am the morning. He notified the company but had no response back.
Recently, the problem began happening more frequently, and Nash says he's now been without functioning broadband for two weeks. When he has been able to connect, data speed tests showed an ineffectual 17mbps, a far cry from the 1000 Mbps he pays for.
