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Chronicle Live
Chronicle Live
National
Catherine Furze

Virgin Media broadband down as angry customers struggle to get online

Angry customers have reported they are unable to get online after Virgin Media admitted it was experiencing 'technical issues'.

Hundreds of households have deluged social media to complain about the lack of service, with complaints tracking website Down Detector recording over 1,000 complaints. Of those who complained of issues, 72% had trouble accessing the internet, 10% had trouble with their mobile internet and an unlucky 18% reported a total blackout,.

Responding to customers on Twitter, Virgin Media said: "We're aware of this issue and our teams are working on resolving this issue as soon as possible. I do apologise for the inconvenience."

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