Virgin Australia has strenuously denied speculation on Twitter that it faked a hate email for social clout. Instead, the airline maintains the email was genuine and was only shared to “shine a light on intolerant conduct”.
Virgin Australia shared a contentious screenshot on Twitter on Thursday morning that raised some eyebrows.
In the Tweet, the airline promoted its Pride Flight services — flights to Sydney for WorldPride celebrations on 24 February— by mocking a hateful email it had received about its public support for the LGBTQIA+ community.
Virgin Australia captioned the screenshot of the email: “Thank you for the feedback, Karen. ICYMI, Pride Flight is on sale now”. It then linked out to tickets to Virgin’s Pride Flight.
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